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Terms & Conditions

Your Rights and Responsibilities While Using Our Website

Privacy & Cookies

How we Use Your Information and store Cookies To improve Site Performance

Terms & Conditions of Website Use

Please read these Terms and Conditions of Use before accessing the Sweetcroft Homes (also referred to as “Our”) website. By accessing or using this website, you signify your agreement to all terms, conditions and notices contained or referenced herein. If you do not agree to these terms in their entirety, please do not use this website. Sweetcroft Homes reserves the right to update or revise these Terms and Conditions at any time without prior notice. Your continued use of the website after such revisions constitutes your acceptance of these Terms and Conditions as modified.

THE WEBSITE
This website is owned and operated by Sweetcroft Homes Ltd (also referred to as “Sweetcroft Homes”, (“We” and “Us”), at the operating address 78 Cumnor Road, Boars Hill, Oxford OX1 5JP. As used in these Terms and Conditions, the term “website” shall also refer to all designs, text, trade names, logos and service text, and any other content and materials available through the website, and any hardware, software and networks associated with making this website available to you. Unless otherwise stated, any new content, features, functionality and services that are added to this website in future shall also be considered part of this website and subject to these Terms and Conditions. Sweetcroft Homes may, at its sole discretion, terminate, suspend, revise or expand any aspect of this website, temporarily or permanently, at any time and without notice.

This website and all contents are published exclusively for the purpose of marketing and self-promotion and are intended solely for the use of Sweetcroft Homes employees and prospective employees, its business partners, customers and prospective customers and other interested professional parties. It is not intended for the casual entertainment of members of the general public.

USE BY VISITORS
Sweetcroft Homes grants website visitors a limited, non-exclusive and non-transferable license to access and use this website in accordance with these Terms and Conditions. No part of this website may be reproduced in any form or incorporated into any information retrieval system. You may not use, copy, clone, rent, lease, sell, modify, decompile, disassemble or transfer this website. You may not take any action that imposes an unreasonable load on the Sweetcroft Homes network. Sweetcroft Homes explicitly forbids the downloading, copying, distribution or re-purposing of text, design, visual, audio, data, programming code or any other materials that may appear on this website at any time without prior written consent from Sweetcroft Homes and, where relevant, the appropriate copyright owner. You hereby agree to indemnify Sweetcroft Homes against any and all costs, claims, losses and damages (including legal fees) incurred by or awarded against Sweetcroft Homes as a result of your misuse of this website.

As a visitor to this website you may not interfere with the security of the website, or any services, servers, systems or networks associated to or accessible through the website. You may not upload or otherwise transmit through or on the website any harmful, disruptive or destructive code, files or software. You may not attempt to post any material that is knowingly false, defamatory, abusive, vulgar, obscene, threatening or otherwise in violation of any law. You may not deep link to this website without Sweetcroft Homes’ express consent.

You agree to comply with all applicable local, regional, national and international laws and regulations that relate to your use of and activities in connection with this website.

Sweetcroft Homes reserves the right to restrict, suspend or terminate without notice your access to this website or any feature of this website or part thereof at any time.

INTELLECTUAL PROPERTY
The Sweetcroft Homes trade name, logo and service marks belong to Sweetcroft Homes Ltd., and may not be used, including framing, by any other party for any reason without the express written consent of Sweetcroft Homes. All other brands, trade names, product names, company names, trademarks, logos and service marks mentioned herein are the property of their respective owners, and protected under applicable copyrights, trademarks and other proprietary rights and international treaties. All text, design, visual, audio, data, programming code or any other materials on this website are the exclusive property of Sweetcroft Homes or its licensors and is protected by international intellectual property laws. All rights not expressly granted through these Terms and Conditions are reserved.

ACCURACY OF INFORMATION
Sweetcroft Homes will take all reasonable measures to ensure the accuracy and completeness of information on this website. Sweetcroft Homes makes no representations or warranties about the information provided through this website, including any links to any other website or other resources used either directly or indirectly from this website. Sweetcroft Homes accepts no responsibility for the content, accuracy or function of any third party website, application, content or resource linked to this website. You acknowledge that Sweetcroft Homes is not responsible to you for any loss or damage that may be incurred as a result of visiting any such third party website, application or resource. Sweetcroft Homes accepts no liability for inaccuracies or omissions in this website. Any reliance upon the material on this website shall be at your own risk.

WARRANTIES
This website, in whole and in part, including all content and materials, is provided to you on an “As Is” and “As Available” basis without warranty of any kind, whether express, implied, statutory or otherwise (including the implied warranties of merchantability and fitness for a particular purpose) and including warranties or representations that material on this website will be complete, accurate, reliable, timely, non-infringing to third parties, that access to this website will be un-interrupted or error-free or free from viruses, that this website will be secure, that any advice or opinion obtained from Sweetcroft Homes via this website is accurate or to be relied upon and any representations or warranties thereto are accordingly expressly disclaimed.

LIABILITIES
This website is provided to you free of charge. You accept that you assume total responsibility and risk for your use of the website and the results and performance thereof. In no event and under no cause of action, including, without limitation, negligence, will Sweetcroft Homes, nor any of its officers, Directors, employees or authorised agents, be liable to any party for any damages, claims or losses, direct or indirect, special, incidental, compensatory, exemplary or consequential, however caused, for any use of this website or its contents (including, without limitation, any third party website, application or resource accessed through this website, unauthorised access to, modification or loss of your transmissions or data), or arising from breach of these terms and conditions, including, without limitation, any business interruption, loss of revenue, loss of programmes or any other data (with the exception of the case of personal injury or death caused by its negligence or for fraud as required by law).

If any provision of these Terms and Conditions shall be deemed unlawful, void or, for any reason, unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

FORCE MAJEURE
Sweetcroft Homes will not be liable in any amount for any failure to perform any obligation under these terms of use if such failure is caused by any circumstances beyond its reasonable control including, without limitation, internet outages, communications outages, fire or flood.

PRIVACY
Sweetcroft Homes may collect personal data through this website. To understand the terms under which we may collect, store and use that data please read our Privacy Notice. By accessing and using this website you agree to the terms of the privacy statement.

GOVERNING LAW AND JURISDICTION
This website is governed in accordance with the laws of England and Wales. If you believe that your intellectual property right or other proprietary right is infringed by any content contained on this website, please contact Sweetcroft Homes by email at info@sweetcroft.co.uk.
Registered Office: 78 Cumnor Road, Boars Hill, Oxford OX1 5JP.
Company Registration Number: 01081579
These Terms and Conditions of Use were last updated in March 2021.

PRivacy notice & Cookies

This privacy policy applies to all the services, applications, products and websites offered by Sweetcroft Homes (also referred to as “We” and “Us”), its subsidiaries and affiliated companies. It contains important information about how we use your personal information.

PERSONAL INFORMATION
We respect the privacy of visitors to our website and recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.
By providing personal information for the purposes of communicating with you, you are consenting to Sweetcroft Homes storing that information and, where appropriate to answering your enquiry, sharing your information with the sales agent responsible for the property or development you are enquiring about for the purposes listed in this policy. We will only use your information to respond to your enquiries and manage our relationship with you.

INFORMATION WE COLLECT
Via this website, by email, mail or telephone, you may voluntarily supply us with personal information. Generally, this information is requested when you want us to provide you with information. We may gather the following information about you:

Your name
Your email address
Your telephone number
Your home address
Your IP address (a unique identifier for your computer or other device)
A mobile device ID
Information provided by you in relation to a property enquiry.

USE OF PERSONAL INFORMATION
We may use your personal information in the following ways. We are required by law to state to tell you on what grounds we are permitted to use your information.

How we use your personal information and Our legal basis for processing

To respond, by email, mail, telephone or text to a specific request for information about an Sweetcroft Homes development or property.
Your consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.

To keep you updated with the latest information about Sweetcroft Homes developments.
Your consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.

To enable our sales partners to respond to a request for information about a development or property for which they are responsible.
Your consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.

To provide you with a better experience of our websites.
Our legitimate interests –we use your personal information to help us to deliver an optimised website experience for you and other website visitors.

INFORMATION SOURCES
Our information sources are:
Information you choose to provide us with to help us communicate with you.
Cookies – this website uses cookies to identify users, improve our support service response, and personalise services. Further information about cookies is provided below.
Log information – when you access this website our servers log files every time a page is accessed. This information is used to measure how our systems are performing. Our log files do not identify any person or individual. These logs include the IP address of the device or computer requesting the page, name of page(s) accessed, page elements requested, browser type, date, and time of request, and any error messages.

SALES PARTNERS
We work with sales partners (agents) to manage the sale of properties built by Sweetcroft Homes.
If you request information about a specific development or property, or ask to be kept up to date with the latest information about a current development, your request, and the personal information you provide, will be shared with the sales partner appropriate to that development. All our sales partners operate their own privacy and data protection policies and comply with all relevant data protection legislation.
If you do not want us to share your personal information with a sales partner, please confirm this in any correspondence. However, please note that doing so may mean we are unable to respond to your request. Alternatively, you can contact the relevant sales partner direct.
If you ask us to update or erase your personal information, we will inform our sales partners who will also update or erase the information about you they store.

USE OF YOUR INFORMATION FOR MARKETING PURPOSES
We will only provide information to you that you have specifically requested.

STORING PERSONAL INFORMATION
We only store and process personal data on secure servers located in the UK. We restrict the number of people in our organisation with access to your personal data and ensure that they are managed according to strict policies and procedures. We will not transfer your personal information outside the United Kingdom.
We will not sell or rent your information to any third party. We reserve the right to disclose personal data to the appropriate regulatory or legal authorities if required to do so.
We will keep your information for no longer than two years.

COOKIES
We may use information obtained from cookies or other similar technology. A cookie is a small string of text that is sent to your browser by our web server and is stored by your device or computer until you delete it or it expires. Each time your browser requests a page from our server, this information is sent back, identifying your device. Cookies do not identify you or give any personal information about you.

We may use cookies that fall into several categories:
Cookies that collect information on the pages you visit. These cookies collect information about how you use the website, including which pages you visit most often. All information these cookies collect is aggregated and anonymous. They are used to improve how our website works.

Cookies that remember choices you make. These cookies allow the website to remember choices you make and provide enhanced, more relevant features. They may also be used to help provide services you have asked for. The information these cookies collect are anonymised and they cannot track your browsing activity on other websites.
Cookies that enable services you have specifically asked for. These cookies allow you to move around the website and use its features.

Without these cookies, certain services cannot be provided.
You can delete cookies by visiting the cookies folder on your computer. Please refer to the instructions for your file management software to locate the file or directory that stores cookies. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu. Further information on cookies is available at www.allaboutcookies.org.
Deleting cookies or disabling future cookies may mean you are unable to access certain areas or features of our website.

THIRD PARTY WEBSITES
This website includes links to third party websites that we do not operate or endorse. These websites may use cookies and collect your personal information in accordance with their own privacy policies. This privacy policy does not apply to third party websites and we are not responsible for third party websites.

YOUR RIGHTS
You have the right to request:
A copy of the personal information we hold about you. You can also request that we provide that information directly to a third party.
The details of how we process that information.
That we update your personal information to correct any inaccuracies.
That we erase your personal information, or for our use of it to be restricted.
You also have the right to make a complaint to the Information Commissioner’s Office if you’re not happy with how we’ve managed your personal information.

CONTACTING US
If you wish to exercise any of these rights or if you have any queries about how we use your personal information, please send an email to info@sweetcroft.co.uk.

DATA PROTECTION OFFICER
The Data Protection Officer is Paul Maynard. His contact details are paul.maynard@sweetcroft.co.uk.

CHANGES TO THIS POLICY
We review this policy on a regular basis to ensure that it is up to date with our use of your personal information, and compliant with applicable data protection laws.
We reserve the right, at our discretion, to revise this privacy policy at any time. If we make changes to this policy, we will keep you informed by placing prominent notices on our web pages and updating the existing policy wording on our website.

This policy was last updated in March 2021.